Dunkin'

Very good experience 👌, amazing customer service, neat and clean place

I’ve been coming to this location for well over 10 years and recently the service and quality has seriously declined. 2 weeks ago I waited a pretty long time in the drive thru and was given a coffee that tasted like it was made with ocean water. Yesterday, the person serving the drive thru didn’t say anything to me at all and I received a cold brew that was made with stale coffee. Tried one last time today. The drive up line was really long at 12:15 pm so I went inside. I stood there at the counter for a few minutes and was never acknowledged. The worker looked at me several times and didn’t even say hello or I’ll be with you in a minute. She just went back to what she was doing. There was no one working the counter. So I left. There’s plenty of other locations nearby. I won’t be back to t

I am writing this review specifically about the consistently poor customer service and product issues at this location. Unfortunately, the staff's demeanor is frequently rude, dismissive, and unprofessional. ​Beyond the general lack of politeness, there's a serious problem with product consistency. This is the only Dunkin' location I've been to that insists they only offer chipotle sauce for the loaded hashbrowns, which is disappointing in itself. ​To make matters worse, what I consistently receive is a tiny, quarter-sized amount of chipotle sauce, if any, drizzled on top of the hash browns and bacon. Keep in mind this item is expensive for what is received. When I politely asked staff members if they could be more considerate with the portion or simply add a normal amount, they immediatel

I wanted a drink that is sold iced, but I wanted a hot coffee. So the lady offered a solution. I'm used to "sorry, nothing I can do". She asked a few follow up questions to make sure I got exactly what I wanted. I love good customer service. And the price blessed my heart!

This Dunkin is always extremely fast and the staff is always so pleasant. The line could be wrapped around the building and I’ve never waited more than five minutes for my order. Great service by the whole staff