Dunkin'

Someone needs to come in and teach these people how to properly assemble their sandwiches. I ordered a BAGEL WITH CREAM CHEESE and THIS is what they thought was acceptable. No one gets this tiny amount of cream cheese. I've had awful experiences with this location many times. Have someone come in and teach these guys how to put cream cheese on their stale bagels. its ridiculous.

I went there today to order a bagel egg and cheese extra egg this is the third time that they messed up the order. They gave me one egg but I payed for two. The employee on the counter that takes the customer can’t even speak English right and doesn’t understand instructions either. This is my last time going here.

The staff here are miserable and helpless! They don’t speak English well and are of very little help! I work in EMS and stopped by with my ambulance to grab some food before the next call, I pulled one of the ladies aside after receiving my order to ask her something and and didn’t understand me. The lady taking orders was dismissive and rude and snappy towards me. People should be respectful, especially people in uniform!!!!!! She said “i don’t care wait for manager” in her intelligible Indian accent. I won’t be returning to this location and would be advising other EMTs and Medics to do the same. Find new staff that know how to make the drinks and food with any kind of care!!!! Disgusting I feel nauseated and disappointed for such a beautiful well kept location.

I'm a Massachusetts native that returns occasionally for work. I usually look forward to a nostalgic visit to Dunkin Donuts in its own backyard. I remember the ritual stop on the way to work.. and then on the way home from work seeing it full of fellow construction workers, flirting with the girls behind the counter. She always knew my order. But when I was in the Boston area recently, I went to 3 different shops in the Woburn Stoneham Wakefield area and this is what they look like. There is no decor to make it feel like Dunkin. The people behind the counter are just grinding away at their job manufacturing coffee drinks. Its just a coffee kiosk with a Dunkin Donuts sign.

This is horrible, like ordering a large cup of coffee you get a cup full of milk and sugar a tiny bit of coffee it’s ridiculous I saw that men put the cup under the milk machine for a large ounce after the large was done he put milk for Medium ounce like we get milk instead of the coffee 😔😔