Dunkin'

Southwick, MA · Coffee shop

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Southwick
#27
of 31 restaurants
City Percentile
7%
rating percentile

Dunkin' is a restaurant located in Southwick, MA. It is one of 31 restaurants listed in Southwick. Its 3.2-star rating is slightly below the Southwick city average of 4.4 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Andrew Baldis · Nov 2025

Don't know what the deal is with this location. Went the other morning, and there were about 5 cars in the drive thru ahead of me. In 15 minutes, they served 2 customers. Myself and multiple cars behind me bailed on the drive thru and couldn't pick up our orders. Even when there is nobody else in line, regular coffee orders come out slowwwwwww.

★☆☆☆☆ 1.0 chris greaves · Aug 2025

This store is a complete disaster!!! I placed a $26 mobile order this morning around 9:30 am and when I arrived, the store was closed and all of the employees were leaving and getting in their cars. This is the third time in the last month and a half that I placed a mobile order and arrived to a closed store. Unfortunately the orders were placed and paid for and then it’s a run around trying to get your money back. Ultimately I reordered from another location, but it ended up costing me over $50 for breakfast this morning. Avoid this location, there are much better options and you will actually get service. Unfortunately you have to select a star to leave a review, but this place isn’t worthy of a single star. The owners of this location should just shut it down.

★☆☆☆☆ 1.0 Chris R · Dec 2022

I’ll tolerate that the drive through wait is longer than average. I’ll tolerate that the staff’s attitudes are widely hit or miss, mostly miss. I’ll tolerate that when you ask for a couple of extra napkins, the ‘miss’ help roll their eyes at you like they’re having a stroke. But this is their hallmark product?

★☆☆☆☆ 1.0 Aleks Adamczyk · Feb 2026

Worst Dunkin ever, come here if you want to wait 25 minutes in the drive thru

★☆☆☆☆ 1.0 Bella D'Amours · Jul 2025

This store is extremely disappointing. Half the time they're out of eggs, but they never SAY that on the mobile app, so you pay for an egg sandwich and get a bagel with cream cheese (as if that's in any way an equivalent substitution). Even when you actually get what you ordered, the preparation is extremely inconsistent. Overall, I would avoid this and go somewhere else.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.