Dunkin'

I don’t typically write bad reviews, I work in the hospitality/culinary industry and I don’t like to bash local businesses, everyone makes mistakes. However…. Being scolded like I’m a -child- by the manager/owner of this Dunkin after an employee misheard my order, is completely insane, and it seems I’m not the first. I come here multiple times weekly and get the -same thing- every time and for the last month EVERY time I have ordered my drink it has been messed up. EVERY. SINGLE. TIME. One time they added whole milk instead of oatmilk, I’m lactose intolerant…that surprise ruined my entire day. This place is too inconsistent anymore and management is too rude to bother coming here. Take your dollars elsewhere.

I don’t know if it’s maybe that I’m not talking loud enough or maybe they can’t hear but I get a specific coffee medium iced mocha latte black with an espresso shot. The latte I got today was a hot latte with an espresso shot. No mocha no ice. Won’t be going here again

The absolute worst consistently. The order is wrong at least 75% of the time. And the woman who works there can be very rude. I make sure to repeat my order multiple times and they still get it wrong. It is so frustrating to spend that much money and not get what I ask for. And it's to go, so I really don't have time to go back through the drive-through and redo everything. Just awful go to any other Dunkin. I am very reluctant to post bad reviews, especially on local businesses, but this place just never gets better.

The hot cocoa tasted like carrageenan and sugar water and two of my munckins were so stale I couldn’t eat them. The attendant would not accommodate me when I asked for a plain cup of coffee instead.

I don’t usually write reviews, but the experience I had at this Dunkin’ in Sea Girt, New Jersey deserves some recognition. I stopped by this location unexpectedly—not for a coffee run, but to use the restroom before a nearby job interview. I didn’t expect much, but I was genuinely surprised by how welcoming the atmosphere was the moment I walked in. The store was clean, well-organized, and had a calm, inviting vibe. What really stood out to me, though, was the friendliness of the staff. The manager and employees greeted customers warmly and even called a few regulars by name—which is rare and shows a real connection with the community. It’s clear that this team cares about the people they serve and takes pride in their work. Even as someone just passing through, I felt respected and ackno