Dunkin'

Stopped in for a coffee no one around ring bell 2 times. Found person out by back door smoking a cigarette. This was on 2/4/26 at 3:20 pm. My opinion bad customer service. If I can give zero stars I would.

I was over charged. 12 Dollars for a medium hot coffee and two breakfast wraps. Counter help said it’s because of the location they can over double the price. Well I won’t be going there for food or fuel. Learned a lesson today.

I had my latte made 3 times it was not made right. I tried to get my money back and got told I couldn't . The excuse I got was that the machine must have done it. Please,I worked for Dunkin for a long time.i know he was lying. 6.99 plus tax for something I had to throw out, and I did try for him to fix it 3 times. I deserve my money back. I am very upset about this. I don't recommend anything from this Dunkin' Donuts

I’m from the state of Connecticut and I stop at this service area. I purchased a coffee at another Dunkin Donuts where they didn’t make my coffee to my liking so I asked the managers there if they could change it for me. They gave me an attitude, called me a liar and refused to change my coffee for me. I was not pleased and their customer service skills as managers are horrible!! This was a very unpleasant experience and I would never return!

Such lovely and kind people working here at the northbound stop.