Dunkin'

Oakton, VA · Coffee shop

Rating
2.9/5
★★★☆☆ 2.9
Reviews
20
Rank in Oakton
#21
of 26 restaurants
City Percentile
20%
rating percentile

Dunkin' is a restaurant located in Oakton, VA. It is one of 26 restaurants listed in Oakton. Its 2.9-star rating is slightly below the Oakton city average of 4.0 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Friday5 AM–6 PM

Customer Reviews

★☆☆☆☆ 1.0 Busra K. · Oct 2025

Unfortunately, the Dunkin’ location closest to our home consistently provides terrible service. The wait times are always extremely long, and they never get our order right. We say we don’t want egg, they add egg. We say we absolutely don’t eat bacon, they still include bacon. It’s very clear that something is not being managed properly at this branch, and many other reviews mention the same issues. I truly hope someone from management sees this and takes it seriously.

★★★☆☆ 3.0 Anna · Dec 2025

I ordered a latte and got a drink that resembled an americano with cream, so I asked for it to be remade. I was grateful that the barista was kind and happy to remake it. My breakfast sandwich tasted a little dry, maybe it wasn’t very fresh.

★☆☆☆☆ 1.0 Audrey A · Mar 2025

Every time I go in here the service is bad and they act like they don’t want to be there at all. I ordered a drink and got SO MUCH ICE IT BROKE MY STRAW trying to put it in….also cost 6 dollars…. the next time i came i asked for the same drink with light ice and when the drink came out it wasn’t even what I asked for and the tag didn’t say light ice. I will not be coming here again. The mcdonald’s down the street has better service, and coffee, and is 1/3 of the price. So sad coming from a place that is known for donuts and COFFEE

★★☆☆☆ 2.0 Sally Yearwood · Jan 2022

Seriously sad that my sweet memories of Dunkin Doughnuts have been marred, stomped on, by this encounter. We weren't greeted by anyone and it took quite a while for the one employee to appear to take our order. We asked for slightly, lightly toasted avocado toast (from menu). The menu photo showed 2 pieces of toast beautifully slathered with avocados. We were each handed a hard toasted piece of bread skimmed in avopepper. Yes, that's it. Mine was plain @ $3.59 and my husband added bacon so his was $4.79. Check the pic! Too much time and money for too little food with very little taste.

★★★★★ 5.0 Jessica Moreno · Jul 2023

My friend and I have recently started coming to this Dunkin' Donuts as a weekly meetup, and each week the manager has warmly welcomed us in and asked questions to see how we're doing, he is very engaging and it's clear that he values quality service! The food and coffee is always delicious, and the one time that they got my order wrong, they quickly fixed it apologetically. My friend and I will definitely keep coming back! Seriously great service, and delicious food!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.