Dunkin'

Melrose, MA · Coffee shop

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Melrose
#38
of 48 restaurants
City Percentile
15%
rating percentile

Dunkin' is a restaurant located in Melrose, MA. It is one of 48 restaurants listed in Melrose. Its 4.1-star rating is slightly below the Melrose city average of 4.4 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–9 PM

Customer Reviews

★★☆☆☆ 2.0 elizabeth n · Jan 2026

good quality but incredibly slow. one time ordered 20 minutes before i got there and they still hadn’t even started the order. on average takes over 10 minutes for my order to be done when i usually only get a bagel. on other occasions there will be a line waiting to order and nobody will come take your order for a very long time. while other employees are doing nothing or doing other things and two are left to deal with a huge crowd. I never like coming here anymore because it consistently takes 10+ minutes just to get a coffee

★☆☆☆☆ 1.0 Ann Hoover · Oct 2025

Never seen anything like this I was at dunks at five thirty this morning I went in ordered my food looked over saw three teenagers one was sleeping with his legs up over the chair the boy and girl were sleeping on the love seat on top of one another he was rubbing her legs then they curled up in a ball and went back to sleep someone reported them but the staff did nothing about it why

★★★★☆ 4.0 Jusny Mackenson Louis-Jean · Jan 2018

With this cold weather, having this Dunkin’ in the neighborhood is very helpful. They have a good hot chocolate and two separate rooms

★★★★★ 5.0 Carlos Duarte · Sep 2025

Great service, very polite staff, quick service, clean bathrooms, parking, pleasant atmosphere.

★☆☆☆☆ 1.0 pat T · Oct 2024

I waited 30 minutes for a food order that never came. I was a walk-in food order and ordered at the counter. I was order 3845. They were understaffed and they could not keep up with the demand and it showed. Other customers I was standing next to were also complaining that their orders were taking 2030 minutes and their drive-through line wasn’t moving either. It was a sad day at Dunkin’ Donuts.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.