Dunkin'

I will NEVER go to the edwin miller ave location again. (Or any other owned by this owner) I ordered a coffee online so my husband could pick it up when I went in to surgery so I could have it when I was done. It was OUR fault that he did not get there when we said we would be there and they has just thrown it away (he called them) so the wonderful girl who answered (manager) heard his story and told him to come in when he could tell whoever waiting on him that she said this one would be on the house. So he did and rather were wonderful. But as they were talking to him while they were fixing the drink the owner over heard and got very nasty with Tracy and said it wasn't the stores fault and that he had to pay for this one. My husband agreed but the owner just kept being nasty. So Tracy p

Fortunately I give a two-star rating only because it was fast and efficient but the quality of what I got at least the last two times were unsatisfactory unfortunately. I don't like to ask for my food to be fix in fear of anything ever happening to it not saying it would but places have messed with people's food if something's not correct but I got a simple order both times and both times the food seem like the breakfast soggy with the avocado toast like it was made way earlier and just sat around and the coffee was very weak this time my hash browns were cold in the sweet tea was like insanely sweet not just by my standards but by two other people that had try it I had half a thing of water to it just to dilute it I stopped going to your store and started taking the extra time out to go t

I have visited numerous Dunkin' Donuts locations, but this particular one stands out for its exceptional service. The staff's kindness, welcoming nature, and efficient service are impressive. Management and staff collaborate effectively to ensure a delightful experience.

Lady Boss there was extremely rude as soon as I walked in she said hi how may I help u I said give me a second I just came in she got irritated with me. I asked for my favorite ham egg cheese corrsant sandwich she rudely said we don’t have them. I asked how I got one last month. She said we haven’t had them for years. Absolutely rude. Dunkin’ needs to terminate her.

LlUnfortunately I love dunkin', however the Martinsburg location in WV has terrible customer service. They were extremely busy yesterday when we went in. We had two separate orders. with my 2nd one they didn't give us our donut holes. When I came back to ask for them with my ticket #, she said it was my fault because all they do is place them on the counter. She then said I could order more if I wanted some. I had to walk away without my son's birthday donut holes.