Dunkin'

So first off i walk in and dont even get a hello or anything and then im standing there for 3-4 minutes at the register while the 4 workers are standing around just talking to each other and i ordered a simple everything bagel toasted with extra cream cheese and i saw her putting the cream cheese on and it wasnt even a normal anount so i reiterated that its extra cream cheese and i just got back to work to eat it and its overly toasted and still not extra cream cheese!! Just awful service and just rude and cant even do the simplest of things

I know some bathrooms are blocked and you have to ask at the register. Sometimes they get messed up, and that's understandable. But the most absurd thing was telling me they close at 3:00 p.m. when the place is open until later. In any case, they should be open at least an hour before they start cleaning.

Used to frequent this Dunkin quite a bit before they hired this one woman that works exclusively the register. I have had 5 orders where it has been incorrectly put into the register by HER specifically. Today I decided to try them again and it was the last straw for me. I saw the price was a bit more than usual. I ask her to check to make sure it was right(I recite the order 2-3 times, a small iced coffee and a donut) she insists that I’m short so I pay the rest. After paying I get the receipt, she put in 2 donuts when I ordered one. Never in my life have I waited for a 1.59$ refund but there I was. The complete lack of effort from the employee to figure out what might be wrong is a direct reflection of what managements standards are for their employees. She quite literally screwed it up

They made my drink way too sweet. I didn’t complain about it, but simply asked nicely for a cup of ice so I could make it less sweet myself. However, they refused. There are plenty of other locations with better service, so I suggest trying other places if you’re reading this review.

They could easily get a 5 star review because the coffee is usually spot on, but the attitudes in there are terrible and it all starts with the manager. You can say thank you 6 times back to back and they will still ignore you and not say you're welcome (happens every trip)- especially if the transaction doesn't go as smoothly as they'd like. Like God forbid you ask them to scan the app again when the scanner doesn't pick up the promo....and your doomed if you ask them to remake something (death glares). I totally understand why employee retention is an issue at this location. That manager is just wicked!!! This location is canceled as of today. I'm not paying for an attitude. I'd rather take a shot in the dark with getting a good coffee and go to a location where they're not so miserabl