Dunkin'

want to give a special shout-out to Brandy at Dunkin’ in Lenoir City! Every time I come in, she is friendly, welcoming, and makes my coffee exactly how I like it. Great customer service can make someone’s whole day, and Brandy truly goes above and beyond. She rocks — thank you for always being amazing!

The staff plays rock, paper & scissor shoot to serve customers, and the loser serves the customer. The young lady with colorful hair who served me did so with a bad attitude, she put more cream than I asked for, so I finished a drink that I didn't like.

My frozen coffee is perfect at this location 😋, and hot my peppermint mocha latte was perfect each time while it lasted. Sorry to see the peppermint mocha latte end so soon! 😒 The servers are always friendly. 👍😎

I go to this location often. I’ve been meaning to ask this lady’s name but always forget, except the other day I heard someone call her Brandy, so I’m hoping that is correct. She always greets the customers and always has a smile on her face. When she is making the drinks, they taste great and are always consistent. When she’s working drive thru, she’s always very friendly. The other staff is pretty good too. I think his name his Gage and he’s always very friendly. When I’ve gone in the evenings recently, the colored hair girl and younger dark headed young man aren’t nearly as fast or consistent. A lot of times they are goofing off. I like to come in during the morning/day shift.

I gave 3 stars on the food because it seems every time I ordered food, there is something off abt it. I ordered a grilled cheese yesterday. It was toasted on 1 side 🙄. I added bacon n it was paper thin literally n all 3 slices were piled in the middle of the sandwich. I ordered a bagel a few weeks ago, toasted with cream cheese on the side. I received a cold raw bagel with cream cheese ON the bagel. I checked my ticket 2 b sure it was ordered rite n yes the ticket said what I asked for, but someone apparently just didn't read it. The best 1 yet has 2 b the loaded hashbrowns. I paid $4 for 7 hashbrowns with a tiny amount of cheese n 1 piece of paper thin bacon torn into like 3 pcs all tossed into a bowl.🤨 U get more hashrounds from Hardee's for less money. Iv included pics for reference. Wh