Dunkin'

I ordered some coffees and a few sandwiches today and it was quite the experience. I also had an iced matcha latte that was, what I perceived to be 1/3 foam instead of actually drink. The person that I was getting it for did order less ice but it seemed like there was an excessive amount still missing. I politely asked the employee who brought it to me if this was normal for the matcha lattes specifically and she said “no not usually, I’ll remake it for you.”, I replied thank you and she left. About 5 seconds later another employee came to the window with the drink and was immediately combative. He was trying to argue with me by saying “that’s 1/3 empty? Im not going to remake this.” As he held the drink tilted. I said that I just wasn’t sure if there was supposed to be that much foam and

Absolutely love the iced coffee. Stop through everyday and everyday they get it correct :) Miss Sandy and Miss Kai and Mikey there's others in missing I just don't know the names 💚🖤 but I adore each and everyone. Outstanding service ❤️

The absolute worst experience ive had here. Waited in the drive through for 15m for a pickup order i placed online. Ended up just pulling forward to the window, where nobody helped me. So after another 10 minutes, i went inside to ask for my order. I was ignored for another 10 minutes before i had to say something. Now my food is cold and my coffee is about 2/3 full for some reason. There is no excuse for the poor customer service and attitudes by the workers.

I came through the drive-thru about 30 minutes before closing to get a wrap, but was told that all the ovens were already turned off and that I’d have to wait 20 minutes if I wanted to order. I completely understand if it was just 10–15 minutes before closing, but not half an hour. I was coming from work and obviously couldn’t wait that long. Very disappointing experience — it shouldn’t be this hard to get food when the place is still open.

Friendly staff, greeted me immediately. Helpful & smiling. Great drinks. Assortment of donuts exceeded my expectations