Dunkin'

The manager, Dav, is likely expecting that I would post this review on Google. I will also submit a formal complaint to Dunkin’ corporate regarding this incident. This experience was not upsetting because an item was out of stock — it was upsetting because of how the manager chose to treat me as a customer. I placed a mobile order through the Dunkin’ app for three bagels with cream cheese and a 25-count chocolate Munchkins. When I arrived, I was told the chocolate Munchkins were unavailable. Without notifying me or asking for approval, the store had substituted blueberry Munchkins on their own. My son has a blueberry allergy, so I explained that we could not accept them and asked for a refund for the Munchkins or a reasonable alternative. I personally asked whether the order could be su

Maybe one of the absolute worst DD’s out there. Today I was driving my daughter to school and she asked to stop to get a drink and a bagel. I ordered a coffee and a sandwich for myself as well. We get there and there’s no communication from the staff to the customers that were standing around. After about 15 mins of standing around I noticed that our drinks were ready so I said may I please have my drinks and I’ll circle back around and pick up the food after I drop my daughter off to school. The employee said no problem. I drop my daughter off and head back 5 minutes later and the employee sees me and says nothing. I stand there for another 5 minutes and these employees don’t say anything. They don’t have my food. Truly bizarre- but the worst part was I paid for the food! What is going on

They knew this review was coming. I went here regularly because its near my house, but the guy there must be shift leader ruined the store and lose many customers due to his attitude. I know they probably don’t care for these reviews but still want others to get warnings if you want to stop by Please drive little further to Easton Rd or Abington for better service, unless you want to pay for bad food and service then you can come here.

Definitely my favorite Dunkin by far. I go here way too often because it's close to my house, but I have never had them mess up an order. The drive-thru is always fast and the employees are always very nice. Highly recommended!

Love this Dunkin Donuts! The staff are so professional and their donuts are delicious. I gave my daughter a donut themed birthday party, called this Dunkin’ Donuts location and requested 4 dozen donuts (mixed in flavor, sprinkles. Etc.) and needed them within 2 hours.. Not only did the staff meet this request but they made them fresh and worked on them immediately! Kudos to the amazing STAFF, everyone enjoyed their donuts.