Dunkin'

Normally I love this Dunkin but today 7/18/25 it was BAD! Granted there was only one worker but you can tell she is new. No one was answering the drive through. Witnessed many people have to come in because she didn’t have a clue including me. She made the food wrong. And when she remade it she burned it and threw it in a bag for me to peel the food out of.

I have given this Dunkin over 5 tires at different times of the day as well to see if the service is always the same. It’s upsetting that I order something super simple and it’s not correct let alone the attitude some of these people have is just outrageous. I know this Dunkin gets busy and I’m sure that is hard to deal with at times but I feel is you should already know what you’re getting into working for a place like Dunkin. Like I said before I have given this place more than 5 chances to redeem themselves and it’s sad to say today was the last day I think I will be wasting my money here. I order a simple large hazelnut iced coffee with liquid sugar and cream on side. I have gotten a cup with literally all cream then when I tried the 1st time to explain I do not want a lot of cream the

i had best customer service, and they always greet me with a nice greeting.

Absolutely the worst run Dunkin of all time. They never know how to run a drive through and have lines wrapped around the building because of it. The woman that runs the drive thru on Saturdays should absolutely be put into another role as she typically takes about 7 orders before giving anything out at the window causing insane lines. 0/10 go to starks corner dunkin instead and save yourself the pain.

I went inside this establishment to place my order. The gentleman at the cash register didn't know how to order my hot matcha latte. After a few minutes he finally decided to ask his co-worker how to order my drink. I also ordered a dozen donuts and didn't have very many options to choose from due to lack of supply. While waiting for my drink order, I watched the gentleman who was preparing the hot food items for the people in the drive-thru cross-contaminate his gloved hands multiple times by touching unclean surfaces and then touching the food. Unfortunately those people in the drive-thru have no idea that this was happening. After several minutes, I finally received my drink to find that it was only filled a third of the way full. Stay clear of this establishment if you can. Choose to