Dunkin'

One downfall was I had to wait for quite a long time for my in the go order. There was 2 days in front of me but only one employee. My hashbrowns and coffee came out hot thankfully. Too bad the staff didn't have any help.

There are five+ Dunkins on Russell Street between Amherst and Northampton. This one takes the cake, or in their case the coffee. They have the friendliest staff. They are always on point. They got a customer for life.

I was super polite and patient with this staff. While they openly were disrespectful towards me while I waited for my order. They were really catty and unnecessary. My drink was made correctly by the cashier just wasn't stirred.

❌❌❌❌make sure to check order before leaving the location. The coffee was half way i wonder if that was an employee coffee❌❌❌❌

The staff here are outstanding. My order is right all of the time and always ready on time and hot! The team here are truly one of a kind, it is rare to have great people, great coffee, and great food all at the same dunks.