Dunkin'

I asked for 2 SMALL french vanilla LATTES but the register person rang me as 2 medium French vanilla coffees. When he repeats my order, i told him that i want 2 lattes. Then i saw he charged me for both coffees and lattes. Good thing i was still at the store. Also, the latte tasted weird so i told him i need them remake. They were looking at me like I'm crazy. They remade my drinks but they were not filled to the top. I understand how they might feel because i work at a Starbucks, but this is not the right way to treat your customer. I only had my phone with me so i asked for cash as my refund but they said they can't do it without a manager. I never had a good experience with this store. I rarely go there but they mess up my drink every single time but i keep going for the donuts.

The manager of this location needs to train their baristas on drink quality as the drinks aren’t consistent. I was a barista for seven years and I order a simple latte. Half of the time I purchase here, I get a cappuccino instead of a latte because there’s too much foam. This happened today and I noticed it before I left the window. I mentioned to the employee the drink was light, she tried to explain foam to me. I appreciate it but again, I was a barista for 7 years, I understand foam in drinks. She remade my drink and it was exactly the same, essentially a cappuccino. I left and said it was fine because I didn’t want to wait any longer but it’s crazy to have baristas that can’t aerate milk properly to make a latte vs. a cappuccino (even after they remade it). The barista’s customer serv

The Dunkin company should be ashamed of themselves. Take a look at the apple fritter it's smaller than a regular donut and cost more. The service was great though.

Second time I’ve ordered 10 munchkin donut hole and received only 6 (I’m not driving back for 4 more donut holes)… idk how much comes in the hashbrowns order but seemed a little lacking as well. Kinda disappointed. Also the guy at the window is NEVER personable. Not even a hello, just hand out with total. Nothing even said when handing items either. Coffee is good… rest is kinda a rip off…

Great Dunkin, has been my regular location for 5 years now, only thing to really complain about is the inconsistent coverage icing on the donuts. Sometimes you get a donut with perfect covering and sprinkles. Other times it seems half of the donut is missing icing and you get a few sprinkles (like 4) on the whole donut. I am aware inconsistency as a whole plagues Dunkin locations everywhere, however this place makes Donuts in house, which means the donuts are fresher but suffer from this inconsistency greatly. I don't think this is neccasarily managements fault either. Anytime Marian is here, the place runs as smooth as butter. Now keep in mind it is to me a 5 star location regardless of this small nitpick complaint, incredibly nice employees who are very receptive to customers. If the Han