Dunkin'

Ordered all blueberry and when we checked it as we were about to leave. Had to backed up to window and knocked. They first just ignored us and then told us oh we didn’t have enough of the blueberry. So don’t tell me just gave us assorted. Apparently that’s how they work. If they don’t have what you order they will just give you whatever they have and your suppose to be ok with that. Do not recommend going here pick a different one. The manager is very rude as well.

The employee with the medium length dark brown curly hair (that was not pulled back but hanging free) told me over the speaker at the drive through that I “literally just placed that order” when I said I had a mobile order. I said I’m used to waiting in line in the drive thru for 15-20 minutes. My food is always cold when it is handed to me so I decided to wait to place my order today. I do not recommend this location, I will no longer be bringing my business here.

It’s been about a month since they switched management. I’ve been coming nearly everyday for 4 years and I have never had any issues until they switched. Never paying attention to what you say at the speaker to the point i have to repeat myself 2-3 times and they STILL somehow manage to get it wrong. They have been out of the same things consistently for three weeks in a row for days at a time, including large cups. Not sure what the logistics behind that is, but you’d think after the second week they would start ordering more.

Waited 15 min at the counter intentionally being ignored before getting an eyeroll from the lady at the counter, asking for my mobile order. Snarky voice states you can only go through the drive through for that. Well that’s what I was trying to ask 15 minutes ago.

Wish I could rate the service, but I was never even acknowledged—let alone served. I went inside to order because the drive-thru line was long, thinking it might be quicker. I stood at the register for 5–10 minutes while an employee, clearly in view, stocked donuts behind the counter. She definitely saw me but made no effort to acknowledge me, avoided eye contact, and didn’t say a single word—not even a simple, “Someone will be with you shortly.” I’m very understanding, especially when it comes to the food industry (I’ve worked in customer service myself), but this felt intentionally dismissive. After standing there far too long—and after other customers started lining up behind me—another customer behind me asked if I had been helped yet. I said, “No, I haven’t even been acknowledged,” an