Dunkin'

Halloween decorations are nice. Everything in the store look great. The staff should be dressed as zombies cause that’s what they act like. No emotion They don’t acknowledge you when you walk in the store They barely hand you the drink They don’t tell you your change Their entire facial expression as they don’t care in anyway. Will not return I don’t understand why franchisees don’t just fire people like this. They’re literally ruining your business.

I ordered a croissant sandwich, 10 ct variety munchkins, the chipotle loaded hash browns, and a drink. I ordered ahead. They did not have the croissants so they could not make my sandwich without asking if wanted an alternative bread (completely understandable) the egg was dry, the cheese grease was dripping off the sandwich, absolutely disgusting. My drink sticker was sitting on the machine for 15 minutes before they started it. My hash browns were cold, soggy, and with one slab of rubbery bacon slapped in. The cup it was in was much larger than the portion, so whether the portion is right and the cup is huge or the portion was way too small, something was off there. My “variety” munchkins was literally only dry and disgusting chocolate glazed. That said, the service was pretty horrible,

This is easily the worst Dunkin I’ve ever been to everyone here is a grinch and I haven’t ever once gotten my order correctly. NOT ONCE. Iced chi latte is beyond simple. There’s no coffee just ice chi milk and flavorings. And yet wow there was coffee in it. Just close at this point so something better can come in. I love east Granby and this Dunkin treats all their customers as just numbers. Go down the road to the one connected to the gas station. At least then you’ll have a good shot of getting what you asked for.

I got hot chocolate and I’m starting to think it’s every Dunkin but it was disgusting! 1 it’s boiling hot!! I understand making sure your product is hot for the customer but when you need to wait an hour just to drink the damn thing that’s way too hot. 2 I got hot chocolate and all it is, is boiling water with a hint of chocolate. It’s just water down chocolate.

I don't know why I keep on coming to this DD. 😕 Their frozen coffee machine never works or is being cleaned hours before closing. They literally have one person working doing all the inside and outside orders. Honestly one of the worst DD in the area. I have been stuck in a 4 vehicle line for 20min now. Totally unacceptable.