Dunkin'

Dover, DE · Coffee shop

Rating
2.6/5
★★★☆☆ 2.6
Reviews
20
Rank in Dover
#213
of 245 restaurants
City Percentile
10%
rating percentile

Dunkin' is a restaurant located in Dover, DE. It is one of 245 restaurants listed in Dover. Its 2.6-star rating is slightly below the Dover city average of 4.1 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–7 PM

Customer Reviews

★★☆☆☆ 2.0 Rita Flynn · Mar 2026

People can be rude. Once I was told they were busy with drive-thru so I should get in my car and go through drive-thru. Another time I asked if they had everything bagels and was told yes. Ordered the bagel and coffee. Got the coffee but waited and waited ut no bagel, I finally asked about it and was told they only had regular bagels.and was asked if I still wanted a bagel.. mind you I had already paid for the bagel. The people at DD by Walmart in Camden are just so much friendlier and nicer.

★☆☆☆☆ 1.0 Chris L · Jan 2026

I go here after working 16 hours to get a large coffee and this is what they give me. Everytime I come here there’s always an issue with my order whether it’s giving me a smaller size or trying to rush me out without my food. This is pitiful for the price…

★☆☆☆☆ 1.0 Dr. Denine Hasan · Sep 2025

Every time I go here there is an issue. They made my drink wrong and told me they could not change it because it was already made. Horrible customer service. After not remaking my drink it took close to 10 mins to get the rest of my order and it was all smushed in one bag where the pastries were crushed. Will save my money or go to Starbucks. Hire new staff or teach them customer service. Had to throw away apple pie because there were black unknown particles on the back.

★☆☆☆☆ 1.0 Ryan Plummer · Jan 2026

This Dunkin almost never makes a good coffee. They must have something wrong with their machines because the coffee is terrible. It often tastes watered down and burnt, even the hot coffee. They can't seem to figure out how to add the correct amount of milk and sugar either, and I just get it regular. I thought that was a measured process but I guess not. I even got an attitude from the teenager at the drive up telling me that's what it's supposed to look like when I asked for them to remake it. I've been ordering Dunkin coffee for decades, a regular coffee isn't supposed to look like milk with a splash of coffee. Thanks for your opinion though, maybe just make the coffee the way I'm asking for it instead of insisting the way I'm asking for it is wrong? It's been such a disappointment sinc

★☆☆☆☆ 1.0 Wendy Jazmin Colato · Jan 2026

I left the drive-thru in the middle of ordering due to poor customer service. From the beginning, the employee had a rude and sarcastic attitude. When I asked for an iced cocoa cloud latte with chocolate (my first time ordering it), I was told it already comes with chocolate, but the response was given with an unnecessary attitude. When I asked for a pink donut, the drive-thru employee replied sarcastically, “You mean a strawberry donut?” Management needs to work on Customer service with there employees!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.