Dunkin'

I order ice green tea lemonade, i tell them to make it almost entirely green tea. Every time i end up with something sweeter than coca cola.

It's a shame that is such a nice place, to sit down and have a cup coffee with a muffin. With family or friends a differences If only the customer service workers truly listen in making your coffee, then I try to continued believing in this Dunkin and believe me I know all the du kins from Bronx to yo kers and pleasant ville and terrytown whiteplains Elmsford. This is the only one that the coffee never comes out good is either how they processing the coffee or are not truly following the protocol instructions in cleaning the filters but all I know that several people have complain, look I've been to the one in Elmsford and is the only one of few with no updated features but I tell you all the girls and gentlemen that work there are the best coffee is always great. So again this is a beau

Service issues during several recent visits. At busier times staff seems more focused on completing online order for pickup rather than serving walk in customers. This may reflect a lack of training or awareness on the part of the staff regarding the prioritization of multiple order streams. I think the challenge is to manage the balance between online and in person orders, especially during busy times — that requires judgment, not following a premade business model.

I love this place this worker name Kevin is the kindest man who always gets my order right and quickly he is one of the best people I know

This Dunkin’ is extremely frustrating to go to. More times than not, I am waiting an unreasonable amount of time for my orders that I place ahead of time through their app. One of most recent experiences was an order of just snacking bacon. I placed my order at 7:08. I didn’t get to work until after 7:30 and the Dunkin’ is 5 minutes away from my job. Friday morning, in order to combat the long wait time like before, I placed my order (JUST SNACKIN’ BACON) at 7:17. At 7:30, it still wasn’t ready. I explained this to the worker and she said that they sometimes don’t work in order….what???? They most definitely should…!!!! I asked for a refund and went got to work…late.