Dunkin'

Dedham, MA · Coffee shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Dedham
#77
of 92 restaurants
City Percentile
10%
rating percentile

Dunkin' is a restaurant located in Dedham, MA. It is one of 92 restaurants listed in Dedham. Its 3.7-star rating is slightly below the Dedham city average of 4.3 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Charlie Wilson · Feb 2026

Elderly lady up front needs to be replaced since she has messed up plenty of my orders and only realize when I get my orders always chalks it up to I didn’t hear you. Staff in the back also forget that us customers can hear all that profanity and it’s disgusting to hear at 7-8 Am

★☆☆☆☆ 1.0 Patrick Rice · Feb 2026

Terrible customer service, after saying they were out of everything bagels and then telling me they had everything bagels, the employee audible screamed “AAAAAAAHHHH” through the mic, in frustration. When I got to the window, the employee did not say hello, but said “HEY!!!” In a very rude tone after I didn’t notice she was trying to give me my card back. On top of that, they got my order wrong, gave me the wrong crème cheese and then gave me real milk in my matcha when I asked for almond milk. Not sure what’s going on in there, but I know that nothing professional is.

★★★★★ 5.0 Sonali Chakraborty · Oct 2025

I like this location, they're pretty quick with orders, and it's closer to work for me!

★★★★☆ 4.0 CherVoyant “the13thFloor” · Dec 2025

when it's made good. it's great !! and america runs off this place.lol

★☆☆☆☆ 1.0 Massiel Hiraldo · Nov 2024

This was a terrible experience. I ordered an everything bagel with cream cheese and they told me they didn’t have it in stock so instead I ask if I can get a chocolate donut. When I get to the window I ask if I can get the difference refunded for the everything bagel and they told me they don’t know how to do that. He states that I have to do it through the app. This is terrible customer service because any reasonably person would at the bare minimum try to compensate you or give you extra donuts, but instead he just looked at me with a blank stare and told me that he “just works here” will never go here again terrible.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.