Dunkin'

Hey there, we're writing to share a bit of feedback we've had regarding a particular Dunkin' location we visit pretty often. We're big fans of your coffee and treats, and usually, our experiences are great! Lately, though, we've noticed some of the interactions with the team members at this store have felt a little bit off. It seems like the professionalism and friendly demeanor that we've come to expect from Dunkin' aren't always present, and sometimes it can come across as a bit abrupt rather than welcoming. We completely understand that working in customer service can be really demanding, but we truly believe that a positive attitude and a professional approach can make all the difference for both the customers and the staff. We just think a little extra focus on customer service ski

If this place was bad before given the negative reviews it's no longer. The gentleman manning the window was a beautiful soul and we shared a good laugh. He was very aware of his product and polite and receptive to questions. The donuts were what dunkin' donuts used to be everywhere but now are not always. The doughnuts were fresh, delicious and super tasty. I'm only sad that it's far from home and I cannot go there often. But i'm glad the g p s led me here as my family , and I really enjoyed what we got. It's worth mentioning that what we originally wanted was not available. They had sold out. But the gentleman was so kind and informative of what was available that we went with alternatives, which isn't often the case when you are in hunt of something specific. And we are glad we did bec

February 2025 Horrible experience. Paid for extra egg didn't get it. Frozen coffee was an icy milk. Never coming here again. November 2025 Since last review I relocated to Dade City. I've decided to try this location again. Better experience for sure! There WAS a very nasty Latino girl there that pissed me off after telling my my coffee was made ok in the pictures. I think she's gone and the young man there is awesome. A little kindness goes a long way. Long wait still but at least the current staff is nice.

Absolute worst Dunkin experience ever. Multiple workers walking as slow as possible with zero hustle to get your food. Waited 35 minutes behind only 3 cars, then proceeded to wait 10 minutes at the ordering screen waiting to be spoken to. Horrible service. Never support them.

I normally try to give places the benefit of the doubt, but this Dunkin’ Donuts location has been consistently disappointing. After seeing how many one-star reviews there are, I honestly believe the handful of five-star reviews must be fake, because they don’t match the reality at all. The food is incredibly inconsistent—one day a sandwich is fine, the next it’s either dry, thrown together carelessly, or missing ingredients. The drinks are the same story. You never know if your order will taste right, be watered down, or just be completely wrong. What makes it worse is the management. The manager here is highly unprofessional and rude. Instead of helping fix the issues, she act irritated anytime a customer brings up a problem, which really sets the tone for the whole place. Overall, this l