Dunkin'

OLD, STALE BAGEL- I was there at 10:00am on a Sunday- 1/26/25 and ordered a latte with a toasted sesame bagel w/cream cheese. The bagel was HARD… not overly toasted hard, OVERLY STALE HARD. I’m not sure how many days old it was, but it was definitely not fresh. A fresh bagel is soft in the center, even when toasted. I took it to go, and was on a time crunch, otherwise I would have went back to return it. I’m not sure about their donuts, but they certainly don’t serve fresh bagels. They did well keeping the line moving, as there were plenty of people behind the counters fulfilling customer orders.

Visited with my daughter on February 2025. I got a hot coffee and she got iced coffee. It was good, and, though we ordered from outside it was ready by the time we entered. Nice clean location with a bit of seating, and an inspirational roof access ladder outside.

I think the staff is great. There seems to be some disconnect with who is working the mobile order station. Seems that is chaotic inside which causes the long lines outside and inside. The mobile order line is not being used either. I think they need to have stations and work efficiently. I visit this location because it has a drive thru and its convenient

I pulled up to the drive thru and asked the crew member to wait a second. I then proceeded to ask for a small dragon fruit refresher with green tea and lemonade. This was the first time i was told that i couldn’t get both juices in my refresher. I will not be ordering from this location again.

Love this new Dunkin' that replaces the 10000 York Rd location. Update: This is still a great place for coffee of all types, good breakfast foods and sandwiches all day and a friendly staff. Even the Dunkin supply tractor trailer drivers were friendly when I stopped in early this week.