Dunkin'

Ordered a DoorDash order early this morning. Every single coffee was made incorrectly. None of the coffees tasted like coffees, they all tasted so watered down. I have ordered these coffees at different locations many times so I know what they’re supposed to taste like. Tried calling, but no one picks up the phone. This is not the first time this has happened to me at this location. If you don’t know how to make coffee You shouldn’t be working. It’s as simple as that. All my coffees were dumped down my drain! Totally ridiculous!!!!

Went inside and ordered a hot latte which came out perfect! It was a little busy inside but I had no wait. The guy with the face piercings was nice and helpful at suggesting no sugar flavors when i asked. I prefer this location over the one at the other end of the Drive.

Disappointed in the service I received while I was here. I ordered a small iced Matcha with less ice, and received a small matcha with extra ice. When I came back to have it made correctly I was polite about it and the person working the drive through seemed rude and rudely handed it to me filled half way. Will not be returning.

Service was horrible. The place was incredibly understaffed and slow, while an obvious new hire was on the clock. Took over an hour for 3 drinks. Ordered 2 Matchas that they made the new hire make, who made them terribly and dark green. I don't blame her but rather the lack of training that I know, from experience, is not given to Dunkin employees. This was today. The last time I came here, an employee making sandwiches picked a wedgie out and never washed her hands! Simply continued to make food! Disgusting!

The hot coffee I asked for was iced. Not even close to the same thing. Now I’m starting my day mad, thanks! I think It’s partly cause the guy taking the order was sweeping the dining area and doing a lot more than the other 5 people behind the counter. This place lacks leadership, team work and communication.