Dunkin'

I had a very bad experience coming here I’ve been coming here since they open , and I had never had a bad experience like I did this whole week . I as a construction worker that work across the street normally come to get my coffee and breakfast here and I got the worse service ever ! I will not be coming back the other dunkin down the street is better . This place needs to get shut down I witnessed a employee not sure his name but I overheard them call him Kiki and I saw him drop a bread and pick it up and serve it out , I thought that was very dirty and unsafe he needs to get fire . And he was very rude to me because I couldn’t pronounce names of the donuts I’m a Hispanic dad and sometimes is hard for me to read and he was so rude ask me if I didn’t know how to read and started to read

I live directly behind this dunkin within a 2 minute walk and usually stop in on my way to work in the morning. As a nurse, coffee keeps me going in the morning so it’s a must have most days. Anyway my experience this morning at this location was awful. I usually mobile order for a quick in and out. The construction of the new metro keeps the morning traffic high but this morning there was only one person in the store. The Dunkin' app has an option to quickly reorder a previous drink. I ordered a regular iced latte with toasted chocolate flavor added. My previous experience with that particular flavor wasn't good. I had reordered by accident. I asked in store if i could have the drink remade without the added flavor. The simple question to Evelyn the cashier was escalated to a manager. Man

I had a very bad experience I came by this week , and riky was so rude to his coworkers along with me I felt so uncomfortable I heard him talk about my bottom area and I felt super uncomfortable I will not be coming back . And He was yelling at the girl who was making my food ( very nice lady evlyn) and that riky guy was talking very rude to the boy taking my order . I came back the next day and I had ask for the store manager and they had said he went out to get some products but I came back again to ask and store manager wasn’t there said they don’t know when he’ll be back and it been hours . I came early in the morning before 1pm . They need to bring back the pregnant lady she was very helpful.

They were closing in ten minutes and wanted to close earlier rushed us a lot esther was really mean and tried getting us out as soon as possible. it was terrible really and she took our order wrong and spent almost ten minutes herself very disrespectful.

I got wrong orders for the second time!!! This man in the front has taken again the wrong order, last time I ignored but this time it happened again I have ordered just Hot Latte with FRENCH VANILLA that’s set, but again he added the SWIRL MILK.