Dunkin'

Charlestown, MA · Coffee shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Charlestown
#23
of 32 restaurants
City Percentile
26%
rating percentile

Dunkin' is a restaurant located in Charlestown, MA. It is one of 32 restaurants listed in Charlestown. Its 3.9-star rating is slightly below the Charlestown city average of 4.3 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Rod O · Nov 2025

DIRTY , sandwich guy goes to the front with his gloves on touching boxes touching surfaces comes back and makes sandwiches!!! They seem like they don’t care about hygiene there, I forgot my glasses and they told me they don’t have Lost and Found and I ask about the manager’s phone number and the rude guy person in charge , says go on Google it !!!! They need a responsible workers there. I hope headquarters will act on this and save their franchise!!!

★★★★☆ 4.0 Chris Stanmore-Major · Oct 2025

Beverages we're served fast, food was super slow. Friendly staff, but struggling with efficiency. I marked atmosphere down a little because the the waiting customers were getting irritated by their long waits.

★★★★☆ 4.0 Paul B · Dec 2025

The gummies are great but the services sometimes slow All in all great place though

★☆☆☆☆ 1.0 Kri · Dec 2021

They consistently screw up the orders. Iced lattes always taste burnt. Often they'll miss the mark on order like adding sugar to latte. They'll often serve old rock hard bagels. Two times in a row it happened that bagels were rally hard or will simply replace one with their choice without asking if they are out of the one you asked for. Also everything bagels are always burnt.

★★★★☆ 4.0 Theresa Harris · May 2025

I felt awful for the people working. Some customers were so rude to them. They were working nonstop to fill the orders. They were doing their best. On another note, the bathroom is awful. The sink was dirty, and it smelled like urine.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.