Dunkin'

There is so much wrong with this establishment. First, the staff are highly inattentive; I’ve been ignored multiple times while waiting to order at the register. The employees work incredibly slowly, which causes the drive-thru line to back up onto the main road. The coffee and food are very inconsistent, ranging from mediocre to plain terrible. In addition, there have been multiple instances where their scanners didn’t work for app-based payment or rewards, which is frustrating. I highly recommend going somewhere else.

2025: I have stop here now and then, they offer great service here. This spot does a fundraiser with the NYS Police Department for the Special Olympics. Also, if they are out of a product, they do let you know. This year, new to me is the Holiday tree!

I go to many different Dunkins this one by far my favorite. I stop in m-f every morning coffee is hot and fresh doughnuts. Makes my mornings get off to a grate start.

It's dunkin. Depending on the location, you get AWESOME or mediocre at best. Brockport location is mediocre. If you order a white cream filled doughnut, be prepared to either laugh or be disappointed. There is literally "*" that much cream in them. I ordered a dozen and got three of these in the dozen. You can see the issue in the picture. After the first one (i ripped all the fried edges off to feel less guilty) , I noticed it was basically empty inside. I decided to check the other two, and they were worse. How is that even possible?? 🤔 Do better. Dunkin used to be the best! Now they're the dollar tree of doughnuts. Not by price, but cheap plastic toy isle quality in Brockport. And still expensive!

My iced coffee was not only wrong but also bitter and gross. Croissant stuffer was thrown into a bag of napkins, and stuck to them. Almost nobody in line and had to wait and repeat my order. What’s going on management?