Dunkin'

Brighton, MA · Coffee shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Brighton
#63
of 83 restaurants
City Percentile
18%
rating percentile

Dunkin' is a restaurant located in Brighton, MA. It is one of 83 restaurants listed in Brighton. Its 3.9-star rating is slightly below the Brighton city average of 4.3 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 OSMAN AKYOL · Feb 2026

I have never experienced such unprofessional and rude behavior. None of the employees are polite; they all look as if they are being forced to work there. If they are getting paid to do this job, the least they can do is treat customers with basic respect. Every single staff member had a sour attitude and spoke in a scolding, dismissive tone. I placed an order online and later updated it through the system. When I politely explained that the order had been prepared incorrectly due to the update, one employee responded aggressively, threw the prepared item toward me, and said something along the lines of, “But I already made it, why are you changing it?” This kind of behavior is completely unacceptable. If they do not want to do this job, they are free to find another one. However, I am a

★★★★★ 5.0 Nathy K · Aug 2024

Excellent service! It was 10 minutes before the establishment closed and although I thought that maybe this would bother the employees a little because they were almost done with their shift before leaving, on the contrary they were very kind and helpful. And the food was of the same quality.

★☆☆☆☆ 1.0 Alejandra Valentin · Apr 2024

Ordered 2 snacking bacon on the app. Went to pick up the order. Bacon is cold as hell and bacon isn’t even cooked well. I wasn’t the only one with the issue, another customer was seen dumping all his bacon in the trash. One person working in the whole store!!!

★★★★★ 5.0 Kartik Bharadwaj · Mar 2019

This is one Dunkin Donuts outlet that remains open 24 hours everyday. It’s located on North Beacon street and is diagonally opposite to the New Balance Factory Store in Brighton. The server was very polite and had a smile on his face all the while.

★★★★☆ 4.0 Dhruv Jaiswal · May 2021

The average dunkin donut around the block. Mostly are well staffed but sometimes can have only one employee and you might have a wait a bit to get your order. There is no drive through for this location but can order ahead for pickup

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.