Dunkin'

I asked for my usual med. Iced decaf with 6 creams and 4 pumps of caramel. The caramel was next to empty and the cashier was pumping and pumping with next to nothing coming out! Then added the cream and was getting ready to add the coffee. I asked her if she could replenish the caramel and make my drink over with the appropriate amount of caramel. She got an attitude, but made the drink, but made with regular coffe!coffee! I politely told her that was suppose to be decaf! Well, its safe to say she got a bigger attitude! Customer service has gone straight to hell! And it's really sad when you're spending your hard earned money!!!

The women working the drive up was lovely and polite. I ordered the $6 special meal. A bagel w bacon, egg and cheese, hash browns and a coffee. I asked for butter on the bagel and was asked to drive up. The women reminded the male worker to add butter. He yelled at her to tell me I needed to pay for the butter next time! (I didn’t ask for a freebie, just made the request) A man came to the window handed me the bag and rudely stated “next time you need to pay for the butter” and stormed away. The women politely said “sorry and have a good day”. I then pulled out a cold hash brown and asked for warm ones. She happily asked to have hot ones to her coworker and apologized. Next as I was waiting, I pulled out the sandwich with didn’t have any cheese on it. She gave me the hot hash b

CHOOSE THIS DUNKIN! Best Dunkin' in Branford. Always friendly with a fast drive thru, food cooked perfectly and most importantly, the coffee is always made correctly and stirred! If only they all operated like this.

I order medium capuchin but there was literally no coffee only foam . So i pay $5 for empty cup

You guys have good food to give out to other people. That's why I gave you all those stars