Dunkin'

Sometimes they’re a bit behind, but they have always been kind and respectful towards customers regardless of how busy it is or how many upset people they deal with. Super amazing crew. I come in at least once if not 2-3 times a week, and I see their hard work and kindness every time.

I would like to share how angry I am that I placed a mobile order for the valentines donuts early way before I would pick them up at 8am!! just so I could get them before they were gone. It let me order them because they still had them to say I was disappointed when I went to get my donuts and they said “they remembered that order but they gave the donuts out” is an understatement. Very badly organized.

So slowww! Has been consistently slow and inconsistent with order quality for years on end. You need half an hour to sit in line if you want coffee before work in the morning.

I order, thru the app(on-lie) 2 glazed donuts at 6:40 am, stopped in at 7am, my order was not ready. they were for my kid before school. waited 5 minutes, ask staff, "no idea< can't find your order". left and took the kid to school. came back, waited till 7:45, still nothing. asked the staff, still can't find the order. staff, kid of rude. one of them was not happy. I know there was only 3 workers and a lot of orders. one of the customers was trying to help with all the orders slips, and the rude worker said "not to worry, I hope they all get lost" I never got my order... I left...

Just because google and the Dunkin app say 24 hrs don’t expect to get breakfast before 430 when you have work at 5 and order at 410. It’s now 440 and I’m still waiting in the empty drive thru 🙂‍↕️ I’m really hoping there was a serious staffing issue.