Dunkin'

Ten minutes for a bagel as is with side of cream cheese. Why are mobile orders more important. No one waiting but tells me there are 12 orders ahead of me. All Dunkin’s are ruining it for their employees

The service here is terrible. In the 5 months I’ve lived here, I’ve received burnt food, cold “hot” coffee, 30+ minute wait times for munchkins and coffee. I simply do not understand how a Dunkin’ donuts is run THIS poorly. It’s infuriating. It’s never even BUSY! My husband just went and got me a caramel craze latte, I’m sick, so I stayed home. He comes back, and it’s COLD COFFEE. Like ice coffee. In my hot coffee cup. It doesn’t make sense. And instead of wasting the time driving back, I dumped it out. I won’t return to this location again. I’d rather drive off base to a different location.

They have a knack for screwing up the most simplest of orders. 2 instructions: plain bagel. Cream cheese on the side. Somehow, I ended up with a plain bagel, sliced toasted, with cream cheese. No tip for incompetence.

I've stopped through here for a sandwich & hash browns maybe five or six times when I was in a hurry. Hash browns today were cold, smashed together, and so soggy with oil the bag they came in was literally dripping grease. I don't expect much from Dunkin, but this goes far below that low bar. Will not be visiting this location again, convenient or not.

The lady who is the manager at this place is very rude. I asked for a no ice matcha latte, she gave me not even half a cup of their medium drink, and she was yelling at me in front of many other costumers. This lady is very rude and unprofessional, nobody needs to hear her yelling voice in the morning specially. Please train your managers to be respectful to others.