Dunkin'

Absolutely Awful Experience — Rude, Careless, and Zero Customer Service. I honestly can’t remember the last time I left a review like this, but this Dunkin’ Donuts experience was so bad that people deserve to be warned before spending a penny here. We stopped by around 6am—no one else in line, completely quiet—and what should’ve been a simple, happy morning turned into an unbelievably frustrating experience. I had two little girls with me, both excited for their very first trip to Dunkin’ Donuts. I even mentioned that to the woman taking our order, thinking maybe she’d show a little patience or kindness. Instead, she acted like we were inconveniencing her just by being there. She was snappy, short, and obviously rushing us, despite the fact that there was no one behind us. By the time we

Lady who took my order was very rude and my hashbrowns were not good. Overall service was awful and food matched.

Service was garbage, as always. Last week I order ahead online, drove 10 mins and still waited inside for 30 minutes while 9 cars in the drive thru were served. Today i went inside to order and again waited 15 minutes for one of my drinks as the drive thru was served with no delay. 10 more minutes i get my other drink. 5 people working, one person making drinks. 4 others standing around. I watched the manager come out and look, than disappeared in the back allowing this to happen.

I love getting my breakfast here, but the "tip" question in the drive-thru is getting annoying. Are they not getting paid enough? Pay your employees a proper amount!!

Would just like to shoutout the girl working the drive through window, I believe her name was mckenzie or mckenna. She is always very polite and smiling every single day when the window opens! Not only is the coffee served wonderful the customer service is wonderful by the night time staff!