Dunkin'

Batavia, NY · Coffee shop

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Batavia
#41
of 93 restaurants
City Percentile
51%
rating percentile

Dunkin' is a restaurant located in Batavia, NY. It is one of 93 restaurants listed in Batavia. Its 4.2-star rating matches the Batavia city average of 4.2 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Friday5 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Kayleigh Bouchard · Oct 2025

We frequent this place regularly. We are about to be done coming in. The food orders have gone downhill with taste and quality. Our orders are frequently wrong. I’m tired of spending money for the wrong food and food that seems to be barely cooked. I have called in before and the manager I spoke with was super polite and did help with a resolution. But the service was short lived and went right back downhill.

★★★☆☆ 3.0 Valerie Rowe · Sep 2025

Came in for coffee. Waiting well over 15 mins. Only seen 2 people working. Yes, 2 people. Very very busy time of the day. Sad to see. Kids looked extremely stressed. Felt awful for them. Someone dropped the ball on schedule perhaps. Came back a second time, different time of day totally different day of the week. Same 2 people same exact situation. I did not have the spare time that day so I left. Please do better by your staff and your customers. I understand there are not too many with a work ethic or even a drive to show up..but you lose customer base when there is no consistency and most people have time crunch and can't spare 20 mins for a coffee. Reward your staff that shows up by giving them the understanding that they will be supported when there is a staff shortage ( even if th

★★★★★ 5.0 Stephanie B · Mar 2026

I thought my coffee order was "complicated", but apparently not too much because the morning staff got it umder control and give top tier perfection everytime!

★★★☆☆ 3.0 Paige Johnson · Sep 2025

I love this location for pretty much everything, but they are often closed before closing hours without any notes or anything like that. Went to order today at 6:15 and it was lights out! Im sorry but if yall cant stay open till seven change your hours or something of the sort.

★★★★★ 5.0 christina rivera (Stayyoun4ever) · Apr 2022

I just wanna say thanks to girls working on 4/26/22 around 4pm The ladies were super nice and when my coupon wasn't working from the app they honored it. I hope they don't get trouble but I had to thank them. Just a friendly reminder just cause someone is serving you doesn't make them a servant or not human be kind to people and don't forget to tip

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

Top Restaurants in Batavia

NameRatingReviews
KMC Custom Cakes★★★★★ 5.020 reviews
La Oaxaqueña★★★★★ 4.820 reviews
EDEN Cafe and Bakeshop★★★★★ 4.820 reviews
Batavia Restaurant Supply Inc.★★★★★ 4.820 reviews
Pub Coffee Hub★★★★★ 4.820 reviews
Batavia★★★★★ 4.820 reviews
O'Lacy's★★★★★ 4.720 reviews
Eli Fish Brewing Co.★★★★★ 4.720 reviews
Jen's Joint★★★★★ 4.720 reviews
The Coffee Press★★★★★ 4.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.