Dunkin'

Aspen Hill, MD · Coffee shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Aspen Hill
#5
of 14 restaurants
City Percentile
54%
rating percentile

Dunkin' is a restaurant located in Aspen Hill, MD. It is one of 14 restaurants listed in Aspen Hill. Its 3.9-star rating matches the Aspen Hill city average of 3.9 stars. It ranks #5 among Aspen Hill restaurants by combined rating and review volume. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Samantha Cruz · Feb 2026

Messed up my order, it looks disgusting. Rude staff, incompetent, had to repeat my order several times. The girl had an awful attitude. Worst Dunkin to go to. Instead of redoing the order they decided to play with my food and make it look nasty.

★☆☆☆☆ 1.0 Kayla Merrill · Dec 2025

The customer service at this location is absolutely awful. I have gone to this location more times than I can count and out of all my visits there I am only able to say maybe 2 of them were a positive experience. I usually place my order on the app but there have been a few times I have ordered at the store, the greeting at the speaker 98% of the time seems like your burdening the employees by placing an order as a consumer. The employees are rude, hold conversations between eachother rather than addressing the customer, they always seem to be out of standard items (example: milk 🤔), and they're drive thru line always moves extremely slow. I take the things I've listed as inadequate managerial oversight, or lack of consideration for the consumers who are forced to interact with these indiv

★☆☆☆☆ 1.0 Yaritza hernandez · Jan 2026

this has been my go to Dunkin for the past couple of years and i’ve never had an issue with either the staff or my order until recently. I would strongly advised for others to visit another coffee shop or even McDonald’s that could possibly offer a better experience. Once i walked into the store i was immediately mean mugged by what looked like a shift supervisor or possibly even a manager. I decided to brush it off and place my order with the cashier and once i received my order i was immediately appalled by receiving the complete opposite of my order. I asked for my order to be remade but the supervisor made it seem like i just asked for the impossible. As i was waiting for my order i kept hearing a lady’s name from what i believe is the supervisor. This dunkin’ donuts is completely disa

★☆☆☆☆ 1.0 Vivi Thompy · Dec 2025

I honestly had one of the worst experiences I’ve ever had at a Dunkin’. From the moment I walked in, it felt like everyone behind the counter had an attitude for no reason. Nobody greeted me, nobody made eye contact, and when I tried to ask a simple question, they acted irritated like I was bothering them. The worst part? I asked to speak with the manager because the service was so unprofessional. The employees literally told me, “He’s here, we’ll call him,” and then suddenly switched up and said, “Actually, he’s not here.” I could HEAR them talking about it. So either the manager refused to come out, or someone was lying — both options are ridiculous and extremely unprofessional. I left without even finishing my order because the whole environment felt disrespectful. I don’t know what’s

★★★☆☆ 3.0 Daisyyy · Aug 2025

First of all I hate peanut butter it makes me trow up get dizzy and sick u choosed a oreo icecream and when I ate it, i started to get dizzy when I look down at my icecream theres a little line of peanut butter on it. It might have been because the buckets are so close together The picture dosent show that much because it already melted most of it

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.