Dunkin'

Agawam, MA · Coffee shop

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Agawam
#42
of 62 restaurants
City Percentile
21%
rating percentile

Dunkin' is a restaurant located in Agawam, MA. It is one of 62 restaurants listed in Agawam. Its 3.8-star rating is slightly below the Agawam city average of 4.2 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–8 PM

Customer Reviews

★★★★★ 5.0 Matt Williams · Nov 2025

The team at this Dunkin’ is always very kind and friendly. Every time I visit, they treat customers with patience and respect, and my order is always made just right. Consistent service, clean location, and great staff — truly appreciate them!

★★★★★ 5.0 Tim Polevoy · Nov 2025

Been very consistent with the caramel swirls at this location. And shoutout to the respectful and kind workers. Go to this one over the one on N Westfield St. World of a difference on the quality of service.

★★★★★ 5.0 Jordan Miller · Jan 2026

These guys are awesome here. The service is top notch. The guy that’s always there, he’s an awesome person and needs a raise!

★★☆☆☆ 2.0 Kaelynn Lynde · Apr 2024

ordered a churro latte and an avocado toast, got my latte and it was fantastic but i got my toast and there was no bacon on it,it didn’t taste good either. service was a 5/10 we had a new guy take our order which was fine but the girl who made the food was very annoyed with us ordering it and gave a bad attitude.

★★☆☆☆ 2.0 Mason Hynes · Aug 2025

I go to Dunkin’ Donuts everyday and never have I been treated like this by a regular worker. Older woman who is there in the mornings everyday just blatantly ignoring me at the window. I tried to scan for points and she just didn’t listen to me. She took my card, ran it, and then once I finally got her attention she got upset that I was trying to scan for points after paying, when it was her fault that I couldn’t do it beforehand. She then opened the window about two minutes later and asked me "why are you still here?" when i hadn't gotten my food or drink yet and my coffee was wrong. I have been to this Dunkin everyday this summer, you would think she would have a little more respect for someone who treats her kindly everyday.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.