Dunkin'

I’ve been a returning customer for over a month; and I would like to be the 1st to address a HUGE problem here, before it costs this location big bucks. I noticed since the end of August that there is 1-2 people working on Saturdays after 3pm: A spanish girl with one of those baby hair curl-overs on the side, and another kid. While they make AMAZING quality food and drinks, the lines are always 10-15 people deep and cost customers precious time. They take an order fully which is great, but you have one person on sandwich station and one making drinks. There is NO ONE being a ringer/order taker and helping lighten the load. This establishment requires THREE people at all times! Idk who is in charge here, but they need to worry about hiring a 3rd person on weekends, IMMEDIATELY. 2 people wa

Hello, I am writing to report an issue with my recent visit to the Dunkin’ located inside Natick Mall. I ordered a Large Caramel Macchiato for myself and the $6 Meal Deal for my husband. The total was $12.08, which I paid. However, the drink was made extremely small – far less than what a large size should be. Because of this, I paid an additional $1.59, but even after paying extra, they still gave me a very small portion. I have been ordering the exact same drink for over a year at your other location: 117 W Central St, Unit A, Natick They always make it perfectly, and their customer service is excellent. Unfortunately, the Natick Mall Dunkin’ staff were very rude to me, and even though I paid full price (and extra), they did not make my drink correctly. I was very disappointed with th

The drinks here are so bad that they’re just water with sugar. It’s not the first time I’ve had this, but it’s my last time ordering from this branch.

They made me wait for 10 mins. After 10 mins they realised they don’t have avocado spread. You should know that before customer place the order, not after making them wait. Disappointed

No internet. I couldn't register on their website, I didn't receive an SMS to confirm my account.