Drake's Knoxville

I ordered Drakes off of DoorDash for me and my coworkers at 11pm. I always look at a website online before i order because i would never order from somewhere an hour before they close because that is just rude. Today they close at 1am so i think that 11pm is an acceptable time to place an order. I was super excited to try it because all I hear is great things and they have amazing reviews. It was such a disappointment. We order two burgers and what we were given was the saddest we have ever seen. They were ICE cold and it was delivered to our work immediately. Less than 10minutes. Both burgers came with the smallest handful of fries and were dry and colder than the burger itself. Other reviews on google from the restaurant look like nothing we were given. They had NO toppings on them

Great food, great place. The juicy lucy minis with fries are great. My daughter and I both ordered the same. Great cocktails also. My only complaint was the juicy lucy minis and fries order we got to go after we ate was missing it's lettuce, tomatoes, and pickles. But we didn't check and didn't see it until we got home. But mistakes happen. All good.

Drake’s has a common, friendly atmosphere that makes it a reliable go-to spot for weekend dining. The environment is casual and inviting, perfect for catching up with friends, watching a game, or simply enjoying a laid-back meal. The staff is generally warm and attentive, contributing to the welcoming vibe that makes guests feel at ease. It’s a place where you can unwind without any pressure, and the ambiance strikes a nice balance between energetic and relaxed. What really makes Drake’s stand out is the variety and flavor of the food. With a menu that offers everything from classic burgers and sliders to sushi and salads, there’s something for every craving. Most of the dishes are flavorful and thoughtfully prepared, arriving fresh and well-portioned. The burgers are juicy and satisfying

So very dissapointed. i am tired of TERRIBLE service just ruining a meal. Just to have a lil machine thrown in my face and demand 18,20 or 22% tip. This server was TERRIBLE.. i have been a server i am very easy going and i still left $5. We asked for a kids menu, we never got it. Had to go to the host stand to get it myself. 2nd burgers were made incorrectly. 3rd it wasnt until we finished our entire meal that silverware was brought to us, we had to use chopsticks to eat our mac n cheese n food. We never got 1 refill on our $4 drinks. Server dumped the food off & we never saw him again. Went to find a manager so we could just pay n leave at this point, she was of no help.

Loved the Warm Pretzel & Cheese starter!! Server was very nice and attentive to what we needed. Both burger orders were great. I enjoyed the BBQ Burger and Tots, and my wife really enjoyed the Mini Juicy Lucy's and fries. Their Drakes sauce tasted great, homemade. Definitely going back!!