Domino's Pizza

I had an absolutely unacceptable experience at this location. I ordered an 8-piece chicken wings, which should be a quick and simple order. First, the wait time was over an hour for this small order. Shockingly, there wasn't a single other customer in the store, which proves this was purely due to gross mismanagement and inefficiency. More seriously, I witnessed major food safety violations. Employees were handling food, cash, and the order touchscreens without wearing gloves or masks. They repeatedly touched the shared monitor and then returned to preparing food without washing or sanitizing their hands in between. This is a direct breach of basic health codes and is downright disgusting.

I ordered my pizza at 1:39. I didn’t receive my pizza until 2:48pm. It was cold and hard. I got a replacement at 3:37pm This one was overcooked as well. Do not ever order the thin pizza crust. It’s the worst pizza ever.. Then Dominos tried to charge me a second time for the redelivery for the replacement pizza.. I should be getting a full refund and a free pizza.

UPDATE: I meant to put an update sooner. If they are supposed to give you a refund on a credit card, make sure you monitor your credit card as they never issued mine! I had to call my credit card and dispute the charge. I won. And on a personal note, this Dominos needs to learn to just be better. First, you deliver my food to the wrong house. Then, your driver has the nerve to scream at me on the phone like I did something wrong when he admitted he didn't even use a GPS for my address. And then you try to steal from me??? I made it very clear that was the first and last time I'll ever order from you. And now, everyone in the area who knows me knows to never order from you either. And naturally, corporate never got back to me. So, just an overall terrible company to do business with. So, un

I placed an order at 6pm, waited an hour for my order before calling for an update for them to say they just put my food in the oven. When I asked to cancel my order because I wasn't gonna be home for the delivery the girl on the phone giggled and told me its not possible to refund my money. I spoke to the manager and now I gotta wait 2 to 3 business days to get MY money back. Definitely not ordering or recommending Dominoes.

The woman who took our order over the phone was pretty whispering. We get there she's then asking for the name for the order and when we tell her we weren't asked for it at first she said it was the only way to look up the order. We finally get our order and the pizza was paper dry, we'll be going elsewhere from now on.