Domino's Pizza
New Albany, IN · Pizza delivery
- Address
- Domino's Pizza, 2613 Charlestown Rd, New Albany, IN 47150
- Phone
- (812) 944-0030
- Website
- www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
- Status
- Opens soon · 10 AM
Domino's Pizza is a restaurant located in New Albany, IN. It is one of 132 restaurants listed in New Albany. Its 3.9-star rating is slightly below the New Albany city average of 4.2 stars. There are 10 photos associated with this location.
About Domino's Pizza
Looking for great pizza in New Albany? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade... More
Hours
| Saturday | 10 AM–1 AM |
| Sunday | 10 AM– |
| Monday | 10 AM– |
| Tuesday | 10 AM– |
| Wednesday | 10 AM– |
| Thursday | 10 AM– |
| Friday | 10 AM–1 AM |
Customer Reviews
The pizza wasn't bad. The service? AI cannot take over soon enough. I HATE using the app. At least they actually answered the phone. Do you still have the specialty pizza deal BEING ADVERTISED on TV? Guy had no clue. He mumbles to someone and tells me yes. Great. Can you explain how two $9.99 pizzas totaled thirty bucks? Of course not. The only Domino's store around here with competent people is the new one by IUS. Lesson learned.
Domino's is my GO-TO for quick service and great food! Never fails to please!!!
BEWARE: Used the Dominos app to order. App said pizza would be ready in 25-35 minutes. When I arrived 30 minutes later the app still said my pizza would be ready in another 25-30 minutes. Spoke to employee inside who couldn’t find my order. Looked up my order number on my confirmation email and then employee confirmed that they had not even started on my pizza that was supposed to have been ready 5 minutes prior. Cancelled order and asked for refund. DO NOT TRUST THE APP TIMING. Dominos employee agreed that app does not give real time approximations. Sadly, we have ordered here before and the pizza is very good. But if you can’t rely on the estimated timing, it’s really not worth the frustration.
Half the time the order isn't correct. Tonight they didn't cut the pizza and put the wrong toppings from what I ordered. Their customer service is not great either, I've said things to them in person about their poor service and they just dismiss me and send me on the way. I might stop going here and go to the better location in Clarksville.
I wish I could rate this zero stars because the order I got wasn't just incorrectly done, it was basically expired food. I ordered a ceaser salad that was prepackaged mind you, and the lettuce was bad, brown. I've been in the restaurant industry for thirty years, I'm servsafe certified and I've managed restaurants. It takes a week for lettuce to go bad in refrigeration. They actually served this to me instead of throwing it in the trash like they should have. I will not be ordering from there again. The entire staff should be fired for the blatant disrespect shown to paying customers.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.