Domino's Pizza

If I could give 0 stars I would. It took 2 hours for my delivery. When I called the phone must have been off the hook because it gives a pre-recorded message about buying some new kind of pizza. Just for the heck of it i sat on the phone for 27 minutes! When we received our order 2 hours later. Please see the pictures attached for yourself. The pizza was cold partly upside down and the rest of the cheese was stuck to the top lid. To make matters worse I left the driver a tip of half the cost of the order. I wish I knew this would be the service I would be paying for. It's really sad that this is acceptable. I was literally robbed of not only my money but my time. All my sick family wanted was some pizza!

I feel terrible for the one person that was stuck working today at this location. The managers here failed this employee. I've had issues at this location in the past related to food being overcooked, poor customer service, and timing. This time is unacceptable. I ordered one pizza and one order of bread at 2:15p through the app, I kept an eye on the tracker for updates and it went along like usual until I noticed it was in "quality check" for at least 30min. I decided to call the location at 3:15p for an update and after being on hold for 10min it was time to just drive down there. I didn't hang up and ended being still on hold until I made it to the store, another 10min on hold, totalling 20min on hold. I went in to the store and wasn't greeted until after 5min because the one person wor

Absolutely outrageous customer service. I ordered a single pizza this afternoon (a Tuesday) around 1 pm. The estimated time for delivery around 30 mins so I know it wasn't busy. The tracker showed it was being made for over 4 hours before they cancelled my order with no contact to me. I called the store twice and sat the phone for over an hour both times trying to cancel the order as at that point I just wanted my money back. Both times I was hung up on before anyone answered after holding for all that time. Absurd that we cannot contact anyone. Even when rasing a case with their corporate, nobody responds.

The pizza tracker app said it’s ready, so I head inside and it isn’t even in the oven yet. Why would the tracker app say it’s ready when it’s not? Is it an employee mistake? An app mistake? Either way, it’s not accurate and caused me to waste a lot of time I could have spent doing other things than waiting along with other customers for food that’s not ready when it says it is…

Ordered online for curbside pick up. Called the store because the curbside check in was not working. They left the call on hold for 9 minutes before picking up, told me my order, that I placed 45 minutes ago, was not in the oven yet, and then she hung up on me. No wonder they're a 3 star store. Will never order again from this location.