Domino's Pizza

Ordered online - we live literally down the street about 3 min away. Saw that the order was out for delivery and the never came. They called me but I didn't have my phone for maybe 5 min. I called back right a few times, no one answered - sent me to VM. Spent $60 on the order I think and then eventually saw that the order was "complete" on the site and their app. Called the location multiple times and no one ever answered not to mention that we had to work w a bot the whole time. Don't know if I was even refunded. Waited over an hour for the food and never heard from anyone. This is the only place that delivers pizza w online ordering in our area. It was honestly a waste of time but also fairly goofy. How do you operate a business like that? Took two days to hear back from someon

I had a very disappointing experience today. I came to pick up my pizza, but the front door was locked. The employees were clearly inside the kitchen and could see me. I knocked and waved several times, but they completely ignored me. Another customer was waiting inside, and only when he left was I able to get in. When I asked why the door was locked while customers were trying to pick up orders, the employee just said, “The door is close for some reason” and didn’t seem interested in helping or explaining anything. It felt very unprofessional and disrespectful. Customers should not be ignored when staff can clearly see them waiting outside. I hope management addresses this issue.

Angie was amazing and had great customer service she made Amazing Pizza I will definitely be back I would definitely recommend this location she deserves a raise

This has been the most horrible online order experience. They were over an hour late, the food was delivered cold. We called the company in the Mequon store and the manager was hostile hung up on me. They refused to talk to my husband who actually placed the order so we had to call on another phone line to actually get to speak to somebody in the store. Hate delivering this type of food anyway so this first experience will be the last close that Mequon store!!!!!

Placed order at 6:49 pm tracked order until 8:30pm, at which point the tracker has been stuck on the quality check step for nearly an hour, if not longer. I called the location, and after being put on hold for over 10 minutes, I hung up and called back. I was then told they didn’t know where my order went but it must have gotten delivered to the wrong address and that they would remake my order and get it out to me ASAP. I called back at 9:30 pm and was placed on hold for 20 minutes…So, I hung up again and called back AGAIN…note, this doesn’t account for the several times I called and no one answered, so the call just rang until it automatically ended. In calling back, it was now 10 pm, over 3 hours since my original order was placed, they said my order has yet to be made. Staff blamed und