Domino's Pizza

Last night I just wanted a pizza. Called about the $9.99 special. Was told it HAD to be ordered from the App. Fine, pulled over to download it. I deleted it a few yrs ago due to bad experience and I very rarely buy from them. For some unknown reason I wasn't able to get into the app. I kept trying. Finally it said it went through but I wasn't given my total of $21 until AFTER the order was placed. I called back to stop it because I didn't order anything extra. He didn't know what to say so decided I would go inside for help with it. The young man who said he was the manager said he didn't get the order, doesn't know ANYTHING about the app, couldn't help me because that was ALL CORPORATE NOT HIM. He just kept looking at me as if I had the answers. Offered to do it on his phone but didn't. A

Ordered with app arrived and it wasn't ready. I waited as one employee is on the phone. Next my order comes out of the oven onto the floor. Some weird looking guy comes out of the back smelling of reefer telling me they will have to rebake. Told to wait another 10 minutes. Figured they would bring it on to my car since they are screw ups. Wrong went back in and there it is just sitting there. No sorry or apologies just a "Hey I know we are stupid here's your order.

I ordered a build your own pasta with ONLY cheese and sauce. They get it right sometimes but most of the time they add chicken and seasoning to it. It’s just irritating paying almost 10 dollars for a little pasta (which is never filled all the way), just to not get what you ordered.

Pizza taste great and very quickly made. A little too quickly I guess because they cut it like this..

Their running online ad was very misleading. I ordered a specialty pizza but asked for extra cheese. I get home and it was nothing but a pepperoni pizza and definitely no extra cheese. Pitiful. On the other hand, the 2 men working there were very cordial and friendly. Next time I order from the Duquoin franchise, I'll call in my order.