Domino's Pizza

Horrible customer service. A wonderful neighborhood spot going downhill. A well-done pizza ordered and dough was raw. No big deal, called to get a replacement. Employee immediately dismissed this and stated their practices are well within health code. I agreed as their pizzas are normally wonderful. I’d asked if we could simply pick up a replacement which was rudely declined. I suggested I’d bring the pizza in for his review which again was greeted with disdain. Ethan was not only rude but extremely unhelpful. It’s a pizza? We just want to eat cooked dough… which Ethan blamed on the extra sauce we chose to add to the pizza. Why have that as an option if you cannot execute the product? We left the pizza with Ethan as it was inedible and he was unwilling to correct a very simple situation. I

Always extremely efficient, friendly, and dependable. The food is fresh and tastes great and their team always makes the deliveries happen. Even if it’s pouring rain and cold. Thanks!!

Edit: we have given this store another chance, again and they seem to have redeemed themselves. Much better food and service than previous mentioned. Keep the forward progress going! I will let the photos speak for themselves. We order from this same Domino’s often and there is almost ALWAYS something wrong. We just roll with it, because it’s normally just the wrong drink, topping ect. This time was too far. We got the wrong drink again which was whatever, but it looks like the pizza rolled around the car and flipped over before we got it.

We stopped in to order a pizza, our first one here at the new location. Service was nice, the crew working was friendly, our pizza was made while we waited. After a short wait our pie was ready and we took it home and enjoyed it. Glad to have Domino's Pizza in town!

The quality is great they're really fast paced working get the pizzas right out in less than 10 minutes I'd like to get a four stars up for Domino's in Ball ground Georgia