Denny's Restaurant

I placed my order at 5:45 pm, and the app said it would be ready for pickup by 6:05 at the latest. When I arrived, it was extremely busy and my order was NOT ready, even though the app said it was ready and I could come pick it up. Okay, it’s Christmas, I get it. I waited about 10 minutes and then asked when my order would actually be ready. The server told me it would be about 30 more minutes. Fine — but why say in the app that the order is ready? I could’ve come later if the time was communicated honestly. After waiting those 30 minutes, I checked again — still not ready. The server said my order was “third in line” and would be started soon, but then added that if it wasn’t made within 5 minutes, my order would be automatically canceled and they wouldn’t be able to do anything about i

Service and food were great! Loved the sizzler’s and the berry waffles served with seasonal fruit sides. Good for brunch

Woke up today to a $10 off promo from Denny’s—decided to use it, and I’m so glad I did. This place is simply amazing. The food was delicious, and the service was top tier. Christina, our server, had a beautiful smile and such a positive attitude—she made the whole experience feel special. The energy in the place was so warm and welcoming, like being at home. Robert, the manager, walked around with a big smile, making sure everyone felt comfortable—he truly set the tone for a great atmosphere. Fast service, good vibes, and amazing food—can’t beat that.

I am writing to address an ongoing issue I’ve experienced over the past two months at this place. Every time I have come in, I have been assigned the same server, Lynn, and the service has consistently been disappointing. From the moment she approaches the table, her attitude makes it clear she does not want to be there. She regularly appears irritated, disengaged, and inconvenienced by doing her job. It creates an uncomfortable environment and makes guests feel like a burden rather than paying customers. What has been even more frustrating are the repeated cigarette breaks. On multiple occasions, I have needed refills or assistance and have been left waiting and ignored while she has gone outside to smoke cigarettes in clear view from the windows. These breaks last 5–10 minutes at a tim

For the first time in 2 years the food was all perfect. Crispy bacon as requested. Red skin potatoes salted just right. French fries were cooked just right too. Chicken sandwich was done perfectly, veggies were nice and fresh. The service was also very kind and attentive to any needs and came to check on if we needed anything. Dennys in rutland can go back on my list of favorites. It hasn't been there since they did the remodel.