Denny's Restaurant

I recently ordered three meals online from this diner, totaling $67.46, and I must express my disappointment with both the food quality and the customer service I encountered. My order was placed at 6:42 PM and was not delivered until 8:42 PM. Fifteen minutes before receiving my order, my daughter contacted the manager, Amber, to inquire about the pickup time. Amber informed us that the order had been picked up 15 minutes prior, which raised concerns about the delay. Upon receiving the food, we found the burgers to be soggy, the avocado brown, and the fries also soggy. This was not the quality we expected, especially considering the amount spent. When I reached out to Amber to address these issues, I was met with an uncomfortable and unprofessional response. Her demeanor was aggressive

Los Lunas Denny’s has made such an incredible turnaround under the new management team! The difference is noticeable the moment you walk in. The restaurant is clean, organized, and has a welcoming atmosphere. The new management clearly cares about both customers and staff. Service is fast, friendly, and attentive. The new employees are professional, hardworking, and genuinely kind. You can tell there’s better teamwork and leadership in place. Food quality has improved as well — everything comes out fresh, hot, and exactly as ordered. It’s great to see this location thriving again. Highly recommend stopping by if you haven’t been lately. Great job to the entire team! 👏

The owner of this Denny’s should be concerned. I’ve visited this Denny’s a couple of times now, and unfortunately it’s always been the same experience. During my most recent visit, it took about 20 minutes for someone to take our drink and food order. After that, it took an additional 36 minutes for the food to arrive, but we still had no drinks. It ended up being almost an hour just to receive our drinks. When the server finally brought my coffee, she nearly spilled it on me. She also forgot the creamer and straws, and my order was missing bacon. I had to ask another server to get the items we needed. Every time I come here, something similar happens. It seems like there are very few stressed servers trying to handle too many customers, and the service suffers because of it. This plac

We went in for brunch on valentine's day and we were quickly seated. Our server Jay did a wonderful job managing his workload while making sure our needs were filled. The food came out fast and tasted really good.

Ellen is an amazing sweey and such fast service. She is attentive and knowledgeable about the menu. Give that girl a raise! The store is clean and friendly. Great stop for Sunday brunch.