Denny's Restaurant

I visited the Denny’s in Gurnee and unfortunately the experience was disappointing. The atmosphere did not feel welcoming, and the server never smiled or showed much engagement throughout the visit. The Grand Slam Burrito was average at best. While the tabletop looked clean, there was visible trash and debris under multiple tables, giving the impression that the dining area had not been properly cleaned, even though the restaurant was not busy. Staff spent a noticeable amount of time laughing and chatting amongst themselves, and it seemed like cleaning only became a priority after I began taking photos of the floor. In addition, the advertised $5 value menu was misleading; although it appeared to offer several options, only one item was actually available at $5 and it did not include any m

The food is great! And Philomino is amazing, she is very attentive and professional. Always a pleasant experience.

Philomena is the absolute best server we've encountered at Dennys in Gurnee. She's on top of her game, consistently checks on us., & always makes sure our drinks are full. Philonena is the reason I specifically come to Gurnee, if she's not working I will go to a different location.

Phinomena is amazing. We have been coming here just for her for the past 12 to 13 years. Always great service with a sweat smile. She has a way of making our visits feel like we are right at home visiting family.

I'm Hispanic but do not look it. If you are not Hispanic and don't look it, your service is disgraceful. You stand at the counter waiting to be advised whether to sit and wait for your table or to follow them. All the while they are speaking Spanish in front of you like you don't exist. When you order food you wait 45 minutes. Hopefully you need extra calcium because your scrambled eggs will have shells in them and your hashbrowns will be cooked in grease. Also hope you had your vaccines as the silverware was dirty every single set. Good luck on getting anything you ask for as they don't return. Very very very disgusting. I was so disappointed and ashamed at the service provided to me and my family. Do better Hispanics, do better.