Del Rancho - NW OKC

The service was worse than awful. We made our order and had it repeated back to us. We noticed more cars pulling up to make their own orders and after 40 minutes… we were one of the only cars left. I don’t think we even ordered that much food. One dinner meal and one sandwich and one of the fried ice creams. I gave them the benefit of the doubt because they were somewhat busy. I pushed my button and just asked for an update on our food.. First off, the server that was running the food was completely confused on who ordered what. She walked to 3 different cars and said “I don’t know whose food this is” without asking anyone “what did you order?” Back to the update after 40 minutes, the lady over the intercom said “Okay.. what did you order?” You don’t know? The spots are numbered. I stated

Definitely not as yummy as remembered & for sure not worth $12. Gravy old, thick; chicken fried chicken breading either hard crisp or soggy falling off & chicken barely cooked thoroughly; okra tasteless had to season & crisp up in toaster. Maybe experience would have been better if staff were not 🚬 weed? 😉 If you're gonna smoke on the job at least do it so can't smell it on waitstaff or coming out the doors? PROS: quick service, clean area, easy to read menu, $3 flaked ice 10lb bag, nice staff CONS: high prices, mediocre food taste, portions & quality

Had this for dinner tonight. Very disappointed. There was literally the thinnest flattest piece of meat. It was literally 95% breading and 5% meat. Not worth $11.49 for a batter hardly any meat sandwich. Also the onion rings for $6.49 for only 5 of them is ridiculous. The staff was great but the company not as much. Do better Del Rancho USA, Inc., Del Rancho - NW OKC. Not worth $32 bucks.

DelRancho you made me a happy, happy person today. Oh my it was absolutely delicious. I ate every single crumb while doing my happy dance is the seat of my car! I hadn’t had a steak sandwich like this in a very very long time. PLEASE consider putting one in in Enid, OKLAHOMA. We are so sick of not having THE BEST CHICKEN FRY available to us. The staff was great also!

I used to really enjoy coming here but it has gone down hill. I called this evening a lil before 8 pm. A lady answered the phone and all I heard in the background was "Why do people call...." and then click. Hangs up. So I call back someone answers Del Rancho so I told my order and went to get my food 15 min later like they said. They forgot 2 of my drinks, one was rang up, the other wasnt. So for 2 kids meals, a steak sandwich, small steak dinner and chicken supreme salad was almost $70. Like why is a salad with thin burnt chicken and all lettuce almost $15? Between the not so great food, at least not like it used to be, and the outrageous prices, oh and the people who answer a business phone like that, I see why they're not as busy as they used to be. It's really disappointing.