Dairy Queen (Treat)

Visited tonight and wasn’t happy with the overall customer service. My daughters were enjoying their cones on the ride home until we got home and my oldest daughter told me she found a hair in hers. The hair is curly and blonde. We’re a black family with brown hair. The store offered a refund which is fine, but I’m still disgusted

Rude staff. Not only were they only taking one order at a time despite having enough workers to take at least a few. The line was getting longer because of this. The lady on register was talking about how she can make so-and-so blizzards at once and how much she can make at once but yet she didn't move once to help the other staff she just stayed on register talking, then when I went to use my points from the app to get a free blizzard she selected a different coupon that I did not want to use yet instead and wouldn't change it. Then after that I tried to place a second order using a different coupon and she told me I couldn't but I know you can as I have done it before. As long as it's a separate order which I did. Upon receiving my items they were sloppy and messy

Overlooking the wait others have mentioned, because one person can only go so quick, I've never had half a Blizzard end up being almost all plain vanilla custard. The top half was fine, so it's not like the bottom candy concentrated at the top, it's more that they didn't add enough or mix it well enough. Employee was nice, maybe just newer, idk. There seem to be more inconsistencies this and last season from this location though as a whole.

I went to DQ on elmwood and they had a kid working there he was about 9 or 10. He had no gloves on and was sticking his hands in the sprinkles and playing with them. He was also putting his hands in all the cups and putting them in his armpits. When I said something to the worker she just looked at me.

Just got to say it's pretty crappy that they shut all their machines down before closing time. An then send you away while they still have their open sign on. That's crazy. My company closes at 4:30 but we still take care of the customers that arrived before closing until they're all done.