Dairy Queen (Treat)
Burke, VA · Ice cream shop
- Address
- Dairy Queen (Treat), 6050 Burke Commons Rd, Burke, VA 22015
- Phone
- (703) 426-2440
- Status
- Closed · Opens 12 PM Sat
Dairy Queen (Treat) is a restaurant located in Burke, VA. It is one of 54 restaurants listed in Burke. Its 3.9-star rating is slightly below the Burke city average of 4.2 stars. There are 10 photos associated with this location.
Hours
| Friday | 12 PM–11 PM |
Customer Reviews
We’ve been visiting this location nearly every Saturday for 15 years and have never had such horrible customer service. No answer when we asked about flavors and we take them home but when we asked for a tray or even just lids we were handed the open blizzards and they just walked away. They were a melted mess all over the car by the time we got home (since they were for multiple people who were not there to eat them right away). We used a McDonald’s tray to put them in the freezer to try to stop the melting and cleaned up the car. Very disappointing.
Been to this location over 5 times now. I Can say that this is a very clean and friendly Dairy Queen. Staff are very nice as well. Blizzard quality has always been superior compared to other DQ locations in the area.
Pretty much the same experience as many other customers at this location. I went in with my daughter about 50 minutes before closing. No greeting (not a big deal since I don't love chit chat anyway), ordered our 2 blizzards, didn't get asked if I wanted anything else, or say thanks or even the total. Offered up our coupon from a recent mailer (which is about the only way we go to DQ since the prices are pretty high for basic ice cream), and the employee sighs and snatches it from my hand and makes a big gesture like its an unreasonable request. Again, does not say the new total. I pay and the employee turns around to make the 2 blizzards. A short time later, he rudely flings the blizzards on the counter, sliding them about 2 feet towards me and nearly falling off the ledge, and walks away.
I just got a blizzard (Saturday Nov. 22nd @ 7pm) and the lady at the register was pretty rude. I walk up to the counter waiting for her to ask me if I'm ready (which is standard protocol for any restaurant), then she doesn't even look up at me or say anything, she then gives me a look as if to say "I'm waiting idiot", shaking her head as if I'm a crazy person It was a very condescending response/customer service and I didn't appreciate it.
I’ve been going here since they opened over 20 years ago, and am sad for the quality now. I ordered a large mint Oreo blizzard (which is over $8 now) and gave a tip. When the girl handed it to me, it was white with Oreos, not green. I thought she missed that I ordered it with mint, thinking it was a mistake, and she said she did. The guy working tried to be nice and offered to add more. I hesitated because I didn’t want to be a pain, but having just paid $10, took him up on his offer and even said sorry! Instead of him though, the girl snatched it, seeming disgusted that I would expect to have mint in a mint Oreo blizzard, and then over blended it. She handed it back so rudely, without a word, and then went to the back to complain as if we weren’t there. I’m just so surprised and disappoi
Accessibility & Amenities
Services
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