Dairy Queen Grill & Chill

Consistently gets orders wrong just like every other West Memphis, fast food restaurant except Chick-fil-A. Today’s visit I was waiting in drive thru line for a little over 10 minutes. I was lucky to receive my food immediately at the window, but they still got half of my order wrong. What I get for not double checking. I try to give places a chance, and quickly regret them almost every time in WM. BTW I paid over $10 JUST for a small blizzard and didnt eat the cheeseburger which I didn’t want to begin with since it’s not the item I even ordered. Line was obviously too long to go back and wait another 10 minutes. It’s 3pm.

Used to love going here but they lost a customer tonight. They were very stingy with the Oreo in my blizzard you could barely see any and I told the lady I was unhappy and I'd like to speak to a manager Without even seeing my problem he defended the worker even though she clearly admitted to adding more ice cream which means it wasn't blended correctly. And when I said they had done right in the past but not tonight and I was disappointed and probably wouldn't be back he quickly suggested I don't come back. Therefore I also suggest no one eats here but try sonic or Mcdonald instead since they are so rich they don't care about just making a simple concession for a customer.

I went to this one since it wasn't too far from where I work. All of the other locations in Memphis are now too out of the way. Plus, I hadn't had DQ in some years and I wanted a chocolate covered strawberry blizzard. Getting my food was fairly quick, but the guy at the window (gave the impression of being a manager) didn't do the flip when he handed me the blizzard. Did you guys stop doing this? Later, when I finally sat down to enjoy it, I got about halfway through the medium I purchased only to discover that the mix-ins didn't go any further into the product. Very disappointing. I threw the rest away. Do better DQ.

The employees at the Dairy Queen have excellent customer service ,dedicated ,and patience .Whoever reading this from the higher up I hope you can give them a raise just off efforts and the ability to get the job done !

Absolute rip off. $21 for a small blizzard, tiny cheese curds and a 3 inch chicken sandwitch. Refused to give us a cup of water, but then charged another dollar for a cup of ice.