Dairy Queen Grill & Chill

This review is based on a dine in experience. We arrived on a Saturday evening and got right in to place our order. The restaurant was clean as well as the restroom. Staff was friendly. Food came up quick with maybe a 5 minute wait. The cars were stacked up in the drive threw line and most had to wait, however they also were moving along fairly quickly. Food was okay, at no fault of the staff. Food was hot. Quality was somewhat lacking. The rotisserie chicken bites were rubbery and had quite a bit of fat in one of the orders, while the next was pretty much all good. Fries were good. All in all, not a bad fast food restaurant.

This place has become a train wreck. Food is terrible. Order is never right. The floors in the kitchen are disgusting. While kids, and managers, run around acting like toddlers. Call in with a problem with food and you get treated like trash. They blame doordashers for every problem on orders. And wont even take accountability for in person mistakes.

Went here to get dinner and ordered large fries and got a small handful, in fact I got the same amount as my wife who ordered a small and the amount she got was pathetic. Ordered and paid for extra gravy and got white water that spilled all over the place. If it was thick as it should have been it would not have gone everywhere like it did and ruined my rug. So long story short, I ordered two six piece boxes paid $23 and didnt get 5 dollars worth of service or food. Also, just to order, I had to wait several minutes for a group of them to get off break in the parking lot after the manager had to yell for them to come back in.

Went here for a late lunch and order and paid for extra gravy and it’s all clumpy and scorched, there wasn’t very much fries, and my chicken bites were salted. Let’s just say I didn’t eat any of this. Pretty disappointed I paid for food that I just had to throw out.

The girl at the front counter was very sweet and welcoming but this place smells like a soggy diaper I smelled it as soon as I came in and the manager was rude and rolled her eyes at us and walked to the back